Information on the online shopping process
To buy tickets online at www.ledenipark.hr, please select the Buy ticket category.
In the first step, use the available filter functions to select the desired date and time you wish to ice skate and the number of tickets and ice skates that you want to buy or rent. The selected date and time of the session, the number of tickets and ice skates, and the total price with VAT will appear at the bottom of the page. If you are satisfied with the session, the number of tickets and skates, and you would like to buy them at the specified price, select Buy. At this point, you have to log in (or register if you have not done so already) to be able to continue your shopping.
The fourth step contains a summary of your purchase. You can print your ticket on A4-sized paper using the Print ticket function. A purchase receipt is also sent to your email address. Upon receiving the receipt, the purchase agreement between you and Katapult promocija d.o.o. becomes valid. Under the link My tickets, you can see your purchased tickets, download them again, and print stored data. Shopping is carried out in Croatian, and purchase receipts are also in Croatian. Gross prices are expressed, and they include VAT. The shopping process can be aborted and cancelled at any time by selecting the Step back and Cancel buttons.
Tickets bought online cannot be suspended or exchanged after purchase. If you have bought a ticket with a retiree or student discount, you must present a document at the entrance to the ice rink. Access is not possible without a document confirming retiree or student status.
In the case of the cancellation of an individual session by the Manager, the price of the purchased tickets will be refunded. There will be no exchanges or refunds for delays on the part of the visitor. In case the user forfeits use of the purchased ticket, in accordance with article 86, part 1, point 12 of the Croatian Consumer Rights Law, the user is not guaranteed a refund considering the object of the purchase are services connected to leisure time, taking place at a specified time or period. Katapult promocija d.o.o. is not responsible in the case of loss or damage to already bought/delivered tickets. In case of tickets bought at sales points, we are not able to issue copies.