Rulebook

Rulebook for the use of services at the Skating Rink Ice park Zagreb

This rulebook is established and issued by the Skating Rink Manager, Katapult promocija d.o.o.

  1. All users skate at their own risk.
  2. The skating rink is to be used while skating according to the Manager's instructions.
  3. Skating rink users must leave their footwear in the cloakroom.
  4. The Skating Rink Manager is not responsible for personal items left in the changing area.
  5. Children under 6 years old may use the skating services only accompanied by an adult.
  6. All ice users must wear gloves, and if desired, a helmet can be requested in the cloakroom free of charge.
  7. Entry to the skating rink is prohibited for persons under the influence of alcohol.
  8. Throwing any objects onto the ice surface is strictly prohibited.
  9. Smoking and consumption of food and drinks on the ice surface and in the cloakroom area are not allowed.
  10. The working hours of the skating rink are determined by the Manager.
  11. Access to the skating rink will be denied to individuals who do not behave appropriately or follow the Manager's instructions.
  12. In the event of temporary closure of the skating rink or cancellation of a specific session by the Manager, a refund for already purchased tickets or a change of session depending on availability is approved.
  13. The all skating rink operates in almost weather conditions. Please wear appropriate outdoor clothing. On warmer or rainy days, there may be more water on the ice, so suitable clothing is recommended.
  14. The Ice Park is outdoors, and refunds and / to or session changes will not be granted due bad weather. No exchanges or refunds are allowed for delays caused by visitors.
  15. If a user voluntarily decides not to use the ticket, in accordance with Article 86, paragraph 1, point 12 of the Consumer Protection Act, the buyer is not entitled to a is at refund since the subject of the contract the provision of leisure services occurring a precisely specified time or during a specific period.
  16. Katapult promocija d.o.o. is not responsible for the loss or damage of already purchased / delivered tickets. Reissuing is not possible for tickets purchased through the box office.

In case of bad weather conditions or other unfavourable situations that might limit the unobstructed operation of the ice rink and the safety of its users, the Manager has the right to temporarily close the ice rink.

Zagreb, November 30th 2024

ICE RINK MANAGER: Katapult promocija d.o.o., Slavonska avenija 26/1, 10000 Zagreb
E-mail: info@ledenipark.hr
Personal identification number (OIB): 65191050926

GDPR INFORMATION

All our activities that may involve the collection and processing of personal data (such as name, surname, OIB, photos, recordings) are fully in compliance with applicable regulations in the field of data protection, especially with the General Data Protection Regulation 2016/679 of April 27, 2016, which has been in effect since May 25, 2018.

The data controller is Katapult promocija d.o.o., head- quartered in Zagreb, Slavonska avenija 26/1, OIB: 65191050926. If you have any questions or requests regarding your personal data, feel free to contact us by mail at the provided address or via e-mail at katapult@katapult.hr.

Please note that there is a possibility that you may be photographed or recorded at this event/location, and these photos or recordings may be published on the event’s website and social media channels. The photos or recordings will be used solely for the purpose of promoting this event and will not be used for other purposes. They will be stored for as long as is reasonably expected to be necessary for the purpose of promotion.

You have the right to request access to your data or to restrict its processing, as well as the right to object to the processing of your data and the right to data portability.